āThereās no better rewardā - celebrating partnerships during National Volunteersā Week
01 Jun 2022

Richard Osborne is theāÆFounder and CEO of Business Data Group Ltd which supports entrepreneurs start-up their own businesses across the UK, and serves as Enterprise Adviser at Northgate School Arts College in Northampton - a SEND School for children with moderate to severe learning difficulties and a range of other cognitive needs.Ģż
Susan Nembard is Deputy Head Teacher at Northgate School Arts College.Ģż
Richard and Susan sat down to share their experiences on working together: from being out of their comfort zone, overcoming preconceptions about working in SEND schools and the positive impacts their work has delivered for the young people of Northgate.Ģż
Out of your comfort zoneĢż
Both Susan and Richard acknowledge that bringing the worlds of education and business took them out of their comfort zones. But both knew the importance of connecting the school with local businesses and giving the students opportunities theyād previously been missing.Ģż
Susan: āIām and English teacher by trade, so canāt really claim I know anything about business. Thatās why the Enterprise Adviser role is so important to us. We have lots of young people with high aspirations, and itās so important they can have experiences with employers.āĢż
Richard: āWorking with a SEND school frankly filled me with fear! Like most, I had preconceived ideas about what this entailed. This was totally out of my comfort zone, but I didnāt feel like I could say no either, because I knew there was a genuine need of support.āĢż
Delivering āmarginal gainsāĢż
Susan describes the Enterprise Adviser as being like Sir David Brailsford, the man credited with turning the British Cycling team from also rans into a global powerhouse through his āmarginal gainsā theory -Ģż the idea that tiny improvements across the board can add up to major improvements overall.Ģż
āItās about tiny improvements and accumulating those to then make bigger improvements. Our EA joins our meetings, reviews our action plans, and sometimes just sits back and listens. Richard has helped us shape our intent but also reviewed our impact. Itās about having that critical friend who can give you that quality assurance without it feeling like an Ofsted inspection.āĢż
Richard: āThe position of the Enterprise Adviser is a strategic role; it doesnāt take a lot of time and itās just offering your input and advice on whatās being delivered and how it aligns to the jobs available now and in the future.āĢż
Young people win, careers leaders win and businesses winĢż
Richard says that once you start working in a school and can see the difference youāre making āthereās no better rewardā. He remembers the impact on one student in particular ā an autistic boy who during an internship never said a word to anyone.Ģż
āFrom the outside, it didnāt feel like he was gaining much. But afterwards I got a letter of thanks saying it had really helped him formulate what he wanted to do and boosted his confidence. He is now designing the navigation systems on cruise missiles. We couldnāt be prouder of the small part we played in this.āĢż
Susan credits working with Richard for helping her develop skills and building important relationships ā āworking with Richard has really helped me to develop my relationship management skills and build new relationships with school leadersā.ĢżĢż
A message for businessesĢż
Both are keen to stress the importance of businesses coming on board and more Enterprise Advisers supporting SEND schools and colleges ā āThe children might have additional needs but itās so important to see them as children. For businesses itās just about removing as many barriers as possible.ā
Volunteer's Week
Celebrate volunteer Enterprise Advisers.